Refund policy

CANCELLATION
You may cancel an order at any time prior to shipment.

EXCHANGES
All sales are final. Exchanges can only be made for different sizes or colors of unworn and unwashed apparel. In order to process an exchange, email us at support@appalachianbotanical.com and we’ll take care of it.

DEFECTIVE OR DAMAGED ITEMS
If your order was incomplete, let us know within 10 days so we can make it right.

If you received a defective or damaged product, send a message to support@appalachianbotanical.com within 10 days and enclose a picture of the damaged or defective item. If it turns out to be our mistake, we’ll replace it.

In both cases, we’ll cover the shipping charges. (Please note that if damage occurred during transit and delivery, you are responsible for filing any claims for damaged or lost shipments with the carrier.)